FAQ - Questions

Do I need to create an account to shop online?

Yes, you will have to create an account to shop online in order to make a purchase online. This is necessary so that you can stay updated on your order, access your past orders and provide us with the correct information needed for shipping. Go to www.australiancoinservices.com.au 

What should I do when an item is out of stock?

If you can item is OUT of Stock, please get in touch with Australian Coin Services (ACS) to see if and when this item will be back in stock on 0480 500 144 or alternatively, you can send us an email at sales@australiancoinservices.com.au.

Am I able to track my delivey?

Certainly! You can track your Australian Coin Services (ACS) order and delivery status, as all orders are sent via Australia Post with express shipping and tracking. If your order and or delivery appears as delivered when it hasn’t been, please get in touch with our team here at Australian Coin Services (ACS) right away and we will rectify the problem for you as soon as possible.

I’m based in Brisbane, can I drop off my coin rolling order to an office?

Yes you can drop off your coin rolling order to our office here in Brisbane! Make sure you notify us when placing your order and to get our office details so we can make an appointment to arrange drop off.

What payment methods do you accept?

The following payment methods we accept are – PayPal, Bank Transfer, Credit Cards, AfterPay and Zip Pay. If there is not a payment method listed please get in contact with us right away.

What is your shipping address?

Please ship to the following address – 

Australian Coin Services
Attn: Rolling Department
PO Box 172, Lawnton, QLD 4501.   

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