1.1 Unless otherwise specified, all prices are displayed in Australian dollars (AUD) and include Australian GST.

1.2 If inaccurate prices are displayed on our website due to unforeseen technical or data feed issues, force majeure, or other circumstances beyond our control, we retain the right to cancel any related transactions.

 

2.0 GOODS AND SERVICES TAX (GST)

After finalising transactions and generating a Tax Invoice, the applicable GST rate will be subtracted for international consumers.

Any products and services ordered and supplied for export (i.e., outside Australia) are GST-exempt. These orders are exempt from Australian domestic GST.

 

3.0 MATERIAL GOODS ORDER REPLACEMENT POLICY

3.1 If a recognised exclusive Australian Coin Services material products order is delivered to a customer in a damaged condition, Australian Coin Services will only issue a replacement after receiving the damaged items.

Australian Coin Services is not responsible for insurance, packing, freight, postage, or any other transportation charges for returned material items but will not charge or collect any additional packaging, freight, postage, or transportation costs for the delivery of replacement goods.

Any damaged claims must be accompanied by Australian Coin Services’ proof of purchase documentation.

 

4.0 MATERIAL GOODS REFUND POLICY

4.1 Australian Coin Services offers a no-questions-asked refund guarantee for a change of heart, so long as the item is returned in its original condition and packaging.

Australian Coin Services is not responsible for insurance, packing, freight, postage, or any other transportation charges for returned material items but will not charge or collect any additional packaging, freight, postage, or transportation costs for the delivery of replacement goods.

4.2 Purchases made through the confirmation system of the e-commerce platform are considered committed orders and will be processed and delivered as such.

 

5.0 PRIVACY POLICY

5.1 Your privacy is essential to us. This notice describes our online information practices and the choices available to you regarding collecting and using your information.

5.2 Email Addresses: We respond to incoming emails using return email addresses. These addresses are not used for any other purpose and are never disclosed to other parties.

To prevent unauthorised access, preserve data accuracy and ensure the correct use of information, we have implemented various physical, electronic, and management systems to protect and secure the information we collect online.

 

 

Australian Coin Services

PO Box 172, Lawnton, QLD 4501